Terms of sale

Alimenti Skaj’s The purchases made on the site www.shopskajs.com in accordance with the provisions of Part III, Title III, chapter I, of the consumer code, d. LGs. No. 206/2005, as amended by Legislative Decree No. 21/2014 and D. LGs. 70/2003 in the field of E-commerce.

ARTICLE 1 – Subject of the contract

With these general terms and conditions of sale, the customer acquires at a distance the movable tangible goods indicated and offered for sale on the website www.shopskajs.com. The contract is concluded exclusively through the Internet, through the access of the customer to the address www.shopskajs.com and the realization of a purchase order according to the procedure provided by the site itself.
The customer undertakes to review, before proceeding to confirm their order, the present general conditions of sale and to accept them.

ARTICLE 2 – Pre-contractual information for the consumer-art. 49 of D. LGs 206/2005

The customer before the conclusion of the purchase contract, takes the view of the characteristics of the goods that are illustrated in the individual product sheets at the time of the customer’s choice.
Before the purchase agreement is concluded and before the order is validated with the “payment obligation”, the customer is informed of:
– total price of goods including taxes, with details of shipping costs and any other costs;
modalità di pagamento;
– the term within which Alimenti Skaj’s is committed to delivering the goods;
– conditions, terms and procedures for exercising the right of withdrawal (art. 6 of these conditions);
– information that the customer will incur the cost of returning the goods in the event of withdrawal;
– existence of the legal conformity guarantee for the goods purchased;
– conditions of After sales service and commercial guarantees provided by Alimenti Skaj’s.
The customer may at any time review the information related to Alimenti Skaj’s, geographic address, telephone number and fax, e-mail address, information that is given, including:

Alimenti Skaj’s S.r.l.
Via Monte Cervino 12
37057 S.Giovanni Lupatoto (VR)
Tel.+39 045 875 3541
Fax.+39 045 549 992
info@skajs.com

ARTICLE 3 – Conclusion and effectiveness of the contract

The contract of sale is considered to have been concluded by sending Alimenti Skaj’s to the customer of an e-mail confirming the order. The e-mail contains the customer’s data and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.
The customer undertakes to verify the correctness of the personal data contained therein and to promptly communicate to Alimenti Skaj’s any corrections.
Alimenti Skaj’s is committed to describing and presenting the articles sold on the site in the best possible way. However, some errors, inaccuracies or small differences between the site and the real product may be highlighted. Moreover, the photographs of the products presented on www.shopskajs.com do not constitute a contractual element, as only representative.
Alimenti Skaj’s declines all responsibility for the differences caused by the production of the goods by the manufacturer or any damage or delay due to transport.

ARTICLE 4 – Availability of products

The availability of the products refers to the actual availability at the time the customer makes the order. This availability must however be considered purely indicative because, as a result of the simultaneous presence on the site of several users, the products could be sold to other customers before the confirmation of the order.
Even after sending the confirmation e-mail of the order sent by Alimenti Skaj’s, there may be cases of partial or total unavailability of the goods. In this case, the customer will be informed immediately by e-mail.
If the customer requires cancellation of the order, resolving the contract, Skaj’s alimony will reimburse the amount paid within 14 days from the day when Skaj’s alimony has had knowledge of the customer’s decision to terminate the contract.

ARTICLE 5 – Modalità di pagamento

Any payment by the customer can only be made by means of Paypal, bank transfer and credit card (Mastercard and Visa).

ARTICLE 6 – Prices

All the sales prices of the products indicated on the website www.shopskajs.com are expressed in Euro and are inclusive of VAT. It is not possible to request Alimenti Skaj’s packages other than those exposed on the site www.shopskajs.com.
Shipping costs are not included in the purchase price, but are indicated and calculated at the time the purchase process is concluded before payment is made.
The customer accepts the faculty of Alimenti Skaj’s to change its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time of the creation of the order and indicated in the confirmation e-mail sent by Alimenti Skaj’s to the client.
In the event of a computer error, manual, technical, or any other nature that may lead to a substantial change, not provided by Alimenti Skaj’s, of the selling price to the public, which makes it exorbitant or clearly negligible, the purchase order will be Deemed invalid and cancelled and the amount paid by the customer will be refunded within 14 days. From the day of cancellation.

ARTICLE 7 – Right of withdrawal

The right of withdrawal is exercised only for non-food goods (lamps, copper pots, chefs ‘ uniforms, etc.). Recall that the food nature of the products, even if not perishable, prevents any verification of the safety and hygiene of the same after their return.
In accordance with the legal provisions in force, the customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the period of 14 days decurring from the date of receipt of the products.
The customer who intends to exercise the right of withdrawal must communicate it to Alimenti Skaj’s by means of an explicit declaration, which may be transmitted by registered mail or via the info@skajs.com email address.
The goods must be returned to Alimenti Skaj’s S.R.L. in Via Monte Cervino 12, 37057 S. Giovanni Lupatoto (VR) and the shipping costs will be borne by the customer.
All other direct costs of returning the products are at the customer’s expense.
The goods must be returned absolutely intact, in the original packaging, complete in all its parts (including packaging and possible documentation and ancillary equipment: manuals, cables, etc.) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the foregoing, Skaj’s alimony shall reimburse the amount of the products covered by the withdrawal within a maximum period of 14 days.
As provided by art. 56 paragraph 3 of d. LGs 206/2005, amended by D. LGs 21/2014, Skaj’s alimony may suspend the refund until receipt of the goods.

ARTICLE 8 – Legal Compliance Guarantee

In case of receipt of products not complying with the orders or defective, the customer is entitled to the restoration without charge of the conformity of the product by repair or replacement of the product. The customer may exercise this right if the defect manifests within two years of the delivery of the asset and denounces the defect to Alimenti Skaj’s within 2 months of discovery.
The customer must communicate the defects found within the term set out at the address info@skajs.com.

ARTICLE 9 – Responsibility

Alimenti Skaj’s assumes no liability for disservices due to force majeure or accidental accident, even where they are dependent on malfunctions and disservices of the Internet, in the event that it fails to execute the order within the time schedule From the contract.

ARTICLE 10 – Access to the site

The customer has the right to access the site for the consultation and the making of the purchases. No other use, in particular commercial, of the site or of its content is permitted. The integrity of the elements of this site, whether they are sound or visual, and the related technology used remain the property of Alimenti Skaj’s and the companies belonging to the group and are protected by intellectual property rights.

ARTICLE 11 – Cookies

The www.shopskajs.com website uses ‘ ‘ Cookies ‘ ‘. Cookies are electronic files that record information about the customer’s navigation on the site (consulted pages, date and time of consultation, etc…) and that allow Alimenti Skaj’s to offer a personalized service to its customers.
Alimenti Skaj’s inform the customer of the possibility of disabling the creation of such files by accessing their Internet configuration menu. It is understood that this will prevent the customer to proceed to purchase on line.

ARTICLE 12 – Entirety

These general conditions of sale are made up of all the clauses that compose them. If one or more of the provisions of these general terms and conditions of sale is deemed invalid or declared in accordance with the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full vigour and efficacy.

ARTICLE 13 – Applicable law and jurisdiction

These general conditions of sale are subject to the Italian law.
Any dispute that does not find a friendly solution will be subject to the exclusive jurisdiction of the Court of the place of residence or domicile of the customer, if located in the territory of the State.
In any case, it is possible to use the mediation procedures referred to in D. LGs 28/2010, in order to resolve any disputes arising in the interpretation and execution of these conditions of sale.

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